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People tab not visible in Jira Service Desk

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September 9, 2014

I have a trial of JIRA Service Desk enabled on an in-house demo instance of JIRA and my People tab is not visible from within Service Desk. Is there something I am missing with permissions?

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Like Peter Cselotei - Lupus Consulting Zrt_ likes this
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Charis
Charis October 26, 2016

I have the same problem! How do we configure agents, customers, and collaborators without the People's tab? 

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Kathy Tempesta
Kathy Tempesta
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May 5, 2016

I was having the same problem with JIRA Service Desk trial on a cloud instance until I figured out that I was in the wrong Getting Started Guide. Now that I'm in the right one, I see that I don't have a People tab after all smile

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Tom Peiffer1
Tom Peiffer
Contributor
February 20, 2016

Having same problem, although being Administrator

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Boris Berenberg
Boris Berenberg
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November 28, 2014

Does your user have the Administer Projects permission for that project?

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