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Performing JPT - Error

Srikar Namala May 3, 2020

I'm trying to perform JPT, its giving me below error, can someone help me out...Thank youJPT Error.png

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Mikolaj Zyromski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 7, 2020

Hi. Did you retry later to make sure if it's not an intermittent problem? If it's permanent then most likely your JRE CA store misses trusted root certificate that's used by packages.atlassian.com which is DigiCert. You can try following the steps described here https://docs.oracle.com/cd/E19906-01/820-4916/geygn/index.html to install DigiCert certificates listed here: https://www.digicert.com/digicert-root-certificates.htm. Refer to the following screenshot to get the names of the certificates to import:

digicert.png

Srikar Namala May 8, 2020

Thank you for the clarification

Srikar Namala May 13, 2020

Hi, After solving this issue, now facing new issue, After Build success, when i'm checking for results it says that JIRA Commit: Not Found, 

 

Can anyone help me. Thank you

Srikar Namala May 13, 2020

Hi, After solving certificate issue, Now facing with new issue, After Build Success, when checking results, it says that JIRA Commit: Not Found.

How can I solve this ?

Can anyone Help me..

thank you

Mikolaj Zyromski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 13, 2020

Good to hear that you managed to overcome the initial problem. Could you provide more details on where the message is written to? A snippet or a screenshot could help.

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