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Permission Issue

Ganesh Sureddy September 13, 2023

Im trying to create issue in jira when a particular type of incident is created.Im getting this error "{"errorMessages":["You do not have permission to create issues in this project."],"errors":{}}".Please do the needful.image (1).png

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Answer accepted
Joe Pitt
Community Champion
September 13, 2023

It doesn't matter whether you use a script or API, you must have create permission in the permission scheme applied to the project, and it appears you don't.  Remember, Jira administrators ID must be included in the permission scheme. 

Ganesh Sureddy September 13, 2023

Where and How can permissions be given ? Please provide snapshot.

Joe Pitt
Community Champion
September 13, 2023

If you aren't familiar with permissions I suspect you aren't the Jira administrator Check out: https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/ 

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Hauke Bruno Wollentin
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September 13, 2023

You need to check the permissions of your MFT project.

The user you are using to fire the API requests need the "Create Issue" permission (you can check this in the permission scheme that is configured in the project settings)

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