Personal Access Token not working as it should

[Juan Jimenez]

This problem was reported multiple times but I have not seen yet a reliable set of steps to debug the issue more thoroughly.

I have created a Personal Access Token for the very account I am able to create issue types in JIRA through the browser.

This simple command should work:

curl -v -D- -H "Authorization: <pat removed for obvious reasons>" \

     -H "Content-Type: application/json" \

     --request POST \

     --data '{"fields": {"project": { "key": "CIP"},"summary": "curl","description": "curl script","issuetype" : {"name": "Task"}}}'  https://<company_name>.atlassian.net/rest/api/3/issue

But it does not with the error:

{"errorMessages":["You do not have permission to create issues in this project."],"errors":{}}

Some AI LLM tool suggested this:

Verify PAT Permissions:

Go to your Atlassian account settings

Navigate to Security > Personal access tokens

Check that your token has the necessary permissions (read:jira-work, write:jira-work)

Consider creating a new token with explicit permissions for issue creation

But I do not see those options on my JIRA installation.  I can only create tokens with an expiry date.  Nothing else.

This is the JIRA I am using:

Build Number: 100283
Build Date: 2025-04-10T17:15:24.000+0200
Deployment Type: Cloud

Can someone suggest some different way of debugging this that is different than what I have tried already?

Thank you!

[marc -Collabello--Phase Locked-]

Access tokens have permissions you as a user have.  Most likely you can't open an issue in the project.

Just try to open an issue in the browser interactively and see if you have the correct permissions.  If so, the token should also work.