Populate from Parent Task

[Renee Olson]

I'm attempting to use the post functions to populate fields in a subtask.  I have several that are working fine (epic link and sprint) but I have three (components/labels and fixed version) that will not inherit. Any ideas on why?

[Tanya Gordon · Accepted solution]

Hi Renee,

How are you managing the inheritance? Are you using an app for this? If yes - which one? 

The fields you've mentioned are a little special and may require a specific technique or method of writing in order to inherit them.

BR, 
Tanya

[Renee Olson]

I'm using post functions on the create transition on a sub-task to pull in the fields from the parent task.   I have the JMWE add-on - where I make the selections below for each field I want to pull into the sub-task screen.  For some reason epic link and sprint work fine.   Component/s, Fix Version and Labels do not.

[Radhika Vijji _Innovalog_]

Hi Renee,

May I know which version of JMWE are you using? Can you activate Error logging (you will be notified of errors immediately) in one of the post-functions, save it, publish the workflow and retry.

Regards,

Radhika

[Renee Olson]

Our version is 6.2.4  I'll see about error logging.

[Renee Olson]

Our system is set to notify admins when there is an issue with post functions. Log analyzer found no errors and no notification has been sent.

[Radhika Vijji _Innovalog_]

Hi Renee,

I just tried on the same version and it works fine. Are you sure you added the post-function to the "Create" transition of the sub-task workflow? Have you published the workflow? Please recheck. Also, the Sprint field is not being set by the post-function but being inherited from the parent (this is by the design of Jira). 

Regards,

Radhika

[Renee Olson]

Yes, I'm sure I did.  I'll do more testing.  Including removing the sprint post function to see if it still populates. 

[Renee Olson]

It looks like epic link isn't available at all. Interested in how you were able to make that one work.  I removed sprint from the wf post config and that worked fine.

Component/s and Fix Version shows up after you save the sub-task issue.  I still cannot get labels to display.

This is my task

this is my sub task creation screen

After creation

[Radhika Vijji _Innovalog_]

Hi Renee, 

JMWE post-function performs an operation after the transition completes. And hence you see the values after the sub-task was created. The Epic link field is not applicable to subtasks because you cannot add an Epic to a subtask. You can try adding manually to see this error. So we are left with the "Labels" field now. Which version of Jira are you using? 

Regards,

Radhika

[Renee Olson]

yes, that's where we are.  The version we have is 7.3.8

[David Fischer]

Hi Renee,

you probably want to remove the "Epic Link" and "Labels" fields from the sub-task creation screen, because the first one doesn't apply to Sub-tasks, and the second will be replaced by the post-function so it'll be confusing for users.

[Renee Olson]

Yes, as soon as I saw the error I removed those fields completely. :) 

[Radhika Vijji _Innovalog_]

Hi Renee,

Were you able to fix the problem? Are you still not able to copy the Labels field from the parent to the Subtasks? Let me know.

Regards,

Radhika

[Renee Olson]

No the issue is still there.  The labels do not populate.

[Radhika Vijji _Innovalog_]

Hi Renee,

Can you move the post-function before the "Creates issue originally" post-function, publish the workflow and retry. Let us know if it fixes the issue.

Regards,

Radhika

[Renee Olson]

It has an error if you put it before create.  That's why I moved it originally.

[Radhika Vijji _Innovalog_]

Hi Renee,

You moved the post-function for "Fix Version/s". Yes though it shows an error, in 7.2.3 version of Jira it should copy the "Labels" from the parent. Try and let us know. I suggest you raise a support request with us here: https://innovalog.atlassian.net/servicedesk/customer/portal/8 so that you can share more information there (short video or workflow XML etc) with us to debug the issue.

Regards,

Radhika

[Renee Olson]

Hi, I was able to get this to work correctly.  Apparently I was copying "TO" the parent and not "from" the parent.  After I testing your fix above I noticed it was removing my label from the parent.  Then I went it and reconfigured it.  It is working now.

Thanks you for your help.

[Denise_Wuethrich_beecom_products]

Hi, Renee.

As an alternative, you may install JSU that does not require any coding.

Post functions will operate after the create screen. There you can copy other fields to the sub-task. But be careful about the sequence. Read more about this in the documentation: https://confluence-apps.beecom.ch/display/JSU/Workflow+Post-Functions

[Renee Olson]

I would like to use the plugin we have.