Portfolio: Remaining estimate

[Artem Petrik]

A ticket was estimated as 64 hours. We've logged 22 hours in it. Progress bar in portfolio shows that we've completed 22 hours but remaining is still 64 hours.

Why doesn't progress update a remaining estimate in portfolio?

[Allard van Helbergen]

Hi Artem,

Thanks for your question. Do you fill in a remaining estimate when logging time? If no remaining effort is set on the issue in JIRA, the original estimate is considered as the remaining effort. Thus 22 hours logged and 64 hours left.

You can find the full details of progress calculation in our documentation. See https://confluence.atlassian.com/display/JIRAPortfolioCloud/Status+and+progress+tracking#Statusandprogresstracking-Timebased.

Best,
Allard 

[Artem Petrik]

Yes, we have remaining estimate filled.

Please see the screenshots below

Screenshot 2016-07-13 11.21.40.png

Screenshot 2016-07-13 11.22.56.png

[Allard van Helbergen]

We'll need a bit more information to look into your specific issue. Please raise a support ticket here, https://support.atlassian.com/servicedesk/customer/portal/28.

Thanks,
Allard