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Possible bug in the workflow after updating to jira 5

support April 4, 2012

We recently upgraded to Jira 5 but I think there's a bug in the workflow.

What I notice is that when I create a new issue the status of my issue is "New" according to my workflow defined on the scheme and the issue I can "Accept' this issue bringing it to the "Open" status -> this works, so I think that my warkflow/scheme/issues are well coupled. On status "Open" the trasition "Resolve" is defined but I cannot select this trasition on my opened issue.

The workflow/scheme/issue coupling has not changed since Jira 4 and it worked on that version.

Can someone please help me?

2 answers

0 votes
tier-0 grump
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 4, 2012

This may well be a bug - we have certainly done work around transitions, is it possible for you to open a support ticket and upload your anonymized data, so we can analyze this a little more in depth.

support April 4, 2012

I just opened a ticket -> JSP-122994 with the anonymized data attached.

Thank you for the quick response

0 votes
support April 4, 2012

I did use the workflow integrity checker but no errors were found

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