Post function to add users to jira is using Rest Api not working in Jira cloud

[Madhu Padikar]

Hi All,

I am writing a post function to add JIRA user through Rest api to cloud environment.

The user is not getting added. Will the rest api work in cloud environment?

Its bit urgent please van any one give the answer ?

Regards

Madhu

[Nic Brough -Adaptavist-]

REST works fine on Cloud, so it must be something in your code.  What are you doing and what is the error?

[Madhu Padikar]

I am trying to create a user and the same code works for my jira server but when tried to do the same on cloud instance it fails with "internal server error" , I am using name,password,emailAddress,displayName , am i missing something

[Nic Brough -Adaptavist-]

I don't know. What's the difference between Cloud and your server?

[Madhu Padikar]

{"errorMessages":["Cannot add user. 'charlie1' does not exist"],"errors":{}} i am getting this error. I dont know how to proceed

[Nic Brough -Adaptavist-]

That's telling you that a user called charlie1 is not present on Cloud. Check your used ids. Also, you haven't explained *what* you're trying to do, or how.

[Madhu Padikar]

I corrected it. Now its working. Thanks Nic :)