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Power BI Authentication Error for OData Feed connector

Don S. Thompson
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November 2, 2023

Trying to connect to Jira with Power bi using the OData Feed and the Access Token. I get the Couldn't Authenticate error.  Entered my User Name (I have admin access), the token was entered in the password, and the URL created by the Power Bi connector screen (Documented here: https://aserve.atlassian.net/wiki/spaces/PBCFJC/pages/2729377793/How+to+connect+to+Microsoft+Power+BI+using+Access+Token)

 

I presume there is no way to see exactly what failed, the URL, the user ID, the token, so I am limited to asking, what credentials the account specified under User Name should have. What permissions, where should it be created in Jira, etc.

Need more information than, "didn't work", if you know what I mean.

 

Thx

 

1 answer

0 votes
Anna Odrynska - Alpha Serve
Community Champion
November 3, 2023

Dear @Don S. Thompson 

Thank you for using our app. Please reach out to our support team: support@alpha-serve.com - they will eagerly help you!

Anna from Alpha Serve 

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