Prevent users from closing Issues with open sub-tasks?

[Benedict Bacayon]

Is there a way to prevent users from closing Issues that have sub-tasks still open? Atlassian support wasn't much help and actually directed me to post my quesetion here.

[Igor Sereda [ALM Works] · Accepted solution]

I believe you can add a "Sub-Task Blocking Condition" to your workflow transitions that close the issue, specifying in the parameters which statuses are allowed for sub-tasks of the transitioned issue.

[Igor Sereda [ALM Works]]

You're welcome; what's the correct question then?

[Benedict Bacayon]

Thanks Igor for responding, I just realized after posting I asked the wrong question, but you are correct, a Sub-Task Blocking Condition does the trick.

[Benedict Bacayon]

The question I really meant to post was https://answers.atlassian.com/questions/4598/how-do-you-automatically-re-open-an-issue-when-the-sub-task-is-re-opened

[Benedict Bacayon]

Thanks Igor for responding, I just realized after posting I asked the wrong question, but you are correct, a Sub-Task Blocking Condition does the trick.

[Jon Cotter]

They could probably add better documentation here, or a link to a relavant section...

http://confluence.atlassian.com/display/JIRA/Configuring+Sub-tasks#ConfiguringSub-tasks-BlockingIssueworkflowsbySubTaskstatus

http://confluence.atlassian.com/display/JIRA043/Configuring+Workflow#ConfiguringWorkflow-Addingacondition