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Prevent users from logging time on Issues with DONE status.

Mario Pavlakovic
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May 12, 2022

Hi,

 

can some one please propose a verified solution for Jira Software (Cloud), that prevents users from logging time on Issues that are in DONE status.

I checked the community and found some relatable solutions, but couldn't verify that the y worked for Jira Software (Cloud).

Also, there were multiple properties people mentioned to achieve this, but would like to hear from someone that implemented this and that it is working fine.

So, the properties people are mentioning for this problem is:

jira.permission.work.denied

jira.permission.worklogeditown.denied

jira.permission.worklogeditall.denied

It is important for us to be able to still see worklogs on Issues, even with DONE status.

So the property I am looking for is only for disabling users to log time on DONE Issues.

Please, if someone has a working solution implemented on their Jira, let me know how you achieved it.

Our workflow that is being used mostly is pretty simple, only three statuses.

2 answers

1 accepted

3 votes
Answer accepted
Dave Theodore [Coyote Creek Consulting]
Community Champion
May 16, 2022

Here is the doc to Workflow Properties. This is a pretty good how-to you can follow. They work as advertised. I hope that helps!

0 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 13, 2023

A workaround here would be adding a workflow property that would restrict tracking worklog when the issue is in a particular status. If you follow this approach please make sure that you are editing the workflow in the right project and if this workflow is shared by multiple projects, this change will reflect in all projects.

So you may put this jira.permission.work.denied property in one done status in workflow. you will be able to see already tagged hours just not able to log work.

Please find a document here: https://confluence.atlassian.com/jirakb/how-to-restrict-log-work-on-a-specific-status-834225982.html

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