Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

ProForma Lite: Can you use "Add Other..." with a Linked Jira Field?

Chris Dukes
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 2, 2021

Is that possible?  Thanks!

1 answer

1 vote
Peter Preston
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 2, 2021

Hi @Chris Dukes - I don't believe Jira supports that field type ("Other" with the option to type in your own answer), so at the moment ProForma can't link choice fields with the "Add Other" option.

One workaround is to use a conditional section in ProForma that only shows when a user selects the "Other" option from a choice question. The conditional section can then include a simple text box to capture the "Other" answer. 

That will still leave you a bit short b/c ProForma can't link two fields to one Jira field. There may be a way to script changes to the Jira field based on how your users answer the questions.

Chris Dukes
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 3, 2021

Thanks for the detailed reply, Pete!  I'll give the additional box and scripting a shot.

Like Peter Preston likes this
Peter Preston
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 3, 2021

No worries, @Chris Dukes - let me know how you get on with it or you can ping the ProForma support crew here. There's a lot of form building expertise on the team.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events