Problems trying to create a subtask

[Natalia Mojica]

Hi!

I'm trying to create a subtask, but appears this error:

This is how I configured the setting for my projects:

And  this is the layout for that type of issue:

I don't understand that error, because the summary is the title of the ticket, and is the one that I wrote. Thanks!!!!

[Scott Theus · Accepted solution]

Hi @Natalia Mojica 

This may be a long shot, but...

The error message is "summary" while the field name is "Summary." Is it possible that you have two fields with the same name but different capitalization, and that the lowercase "summary" field is required and not on the view?

-Scott

[Natalia Mojica]

OH MY GOD YOU'RE GREAT, what happened is that that field is required, but it wasn't mapped to the screen i was using for that type of issue. THANK YOU