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Problems with notifications

Adelya Abazova
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January 18, 2022

Hello!

I have some problems with notifications: I don't get it on my mail. My personal settings is correct, I indicated that I want to receive all notifications. I checked filters on my mail for "jira@...": there are not. 

Can you help me, please? 

Thanks in advance!

1 answer

0 votes
Rilwan Ahmed
Community Champion
January 19, 2022

@Adelya Abazova ,

1. You should be a assignee, reporter or a watcher in the ticket to receive email notifications when someone/you edit, transition ticket, add/edit comments.

2. Go to <baseURL>/secure/ViewProfile.jspa --> Preferences --> Change "My Changes:" to "Notify me" and click update

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