Profile Picture: not visible

[Alexander Groh]

Hi there,

some of my colleagues uploaded a profile picture. Unfortunately Iam not able to see them, whereas all my cooleagues can see their own and all other profile pictures.

Any idea how to handle?

Thx. BR

Alex

[Brayen Boeldak]

I had the same issue, but it was fixed with a forced refresh:

ctrl + F5 (PC)

cmd + shift + R (Mac)

[rambabu patina]

did you gone through this document?

https://confluence.atlassian.com/display/JIRAKB/Compatibility+Mode+related+problems+on+Internet+Explorer

[Julian]

Hi there Alexander,

This is quite strange, most problem for the interface is usually coming from the browser, like in IE compatibilty view, may I know which browser that you use?

Regards, Julian.

[Yossi Geretz]

Seven years later and I am having the exact same problem. Using Chrome. Ctrl-F5 does not solve the problem.