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Project Admin with Edit Workflow Permission doesn't have the Edit button when viewing the Workflow

Jennifer Bader
Contributor
September 22, 2025

Why wouldn't a Project Admin with Edit Workflow Permission have the Edit button when viewing the Workflow (When viewing ticket, then clicking 'view workflow' when viewing the status list)?  

  • Business Project
  • User is Project Admin. Project Admin is listed for "Edit Workflows" in Permissions.  I also explicitly added the user.
  • Workflow is used for 1 project only.  
  • Workflow is not a default workflow.

User goes to view workflow and there's no Edit at the bottom right.

I was able to have the user try to go to Project Settings > Workflows and the edit button is there.

2 answers

2 votes
Trudy Claspill
Community Champion
September 22, 2025

Hello @Jennifer Bader 

You mentioned this specific scenario:

"(When viewing ticket, then clicking 'view workflow' when viewing the status list)?  "

Is the user able to edit the workflow by going to Project Settings > Workflows, and seeing the Edit workflow option under the Actions column?

1 vote
Florian Bonniec
Community Champion
September 22, 2025

Hi @Jennifer Bader 

 

The workflow may be shared across multiple project ? Could it be the case ?

https://support.atlassian.com/jira-cloud-administration/docs/permissions-for-company-managed-projects/#Edit-Workflows

Regards

Jennifer Bader
Contributor
September 22, 2025

Sorry forgot those details:

  • Workflow is used for 1 project only.  
  • Workflow is not a default workflow.

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