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Project Notifications Page is empty

Mark
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October 24, 2021

When I open XXXX.atlassian.net/plugins/servlet/project-config/XXXX/notifications

It all of a sudden just displays an empty page, I don't believe anything was changed. I've cleared cache, tried another browser, nothing seems to work.

Any ideas?

4 answers

1 vote
Bavo Anne October 25, 2021

I'm experiencing the same issue with one of our service projects. Our other projects do not have this issue. Can somebody help us out here?

 

Thanks!

0 votes
Nilsen_ Kim November 2, 2021

Hi,

Im having the same issue after i changed the notification scheme to none. Now trying to change it back to normal or another scheme im getting an error. 

 

Trying the link provided to the notification scheme i get to the page where to change scheme, but after i choose scheme i get an error
Skjermbilde 2021-11-02 120000.png

Michał Kamiński November 2, 2021

Hi,
you need to add two additional elements to the link. Apart from [yourcompany], you also need to add [IDofyourproject], these are the last digits that you see in the url after entering the project settings. These numbers correspond to the project id.

Nilsen_ Kim November 2, 2021

Hi Michal, 

I have follow those steps, and thats when i get to this screen to associate the notification scheme. I then get the current error.

If i don't use this link https://[yourcompany].atlassian.net/secure/project/SelectProjectScheme!default.jspa?projectId=[IDofyourproject]

then i just got to a blank page. 

0 votes
Bavo Anne October 27, 2021

I have indeed found it is because of a missing notification scheme.

You should be able to add one by going to the direct link:
https://[yourcompany].atlassian.net/secure/project/SelectProjectScheme!default.jspa?projectId=[IDofyourproject]

Michał Kamiński October 27, 2021

It helped! Thank you for finding a solution on how to change this notification scheme :)

0 votes
Michał Kamiński October 27, 2021

I have the same problem, it happened after I set the notification scheme to none. Currently, I would like to restore the previously used scheme, but I don't know if it can be done in another place than this?

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