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Project Suspended and not viewing in projects

Riya Thapa
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April 20, 2025

Recently my Jira Project got suspended and i followed the steps to change the billing plan or subscription to FREE and even after i did changed the subscription ... I can't see my project in all projects

i had changed to free from admin panel ...
but in apps section its showing premium here too ...Please help me out as its been too late for my college's workScreenshot 2025-04-21 111826.png

2 answers

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 20, 2025

Hello, Good day. Please create a ticket with our billing team at https://support.atlassian.com/contact/. Need to check the license change with our billing team. Thanks

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 20, 2025

Hello, Good day. Please create a ticket with our billing team at https://support.atlassian.com/contact/. Need to check the license change with our billing team. Thanks

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