Project specific fields - failing for admins

[John Bayne]

Hi There,

we're JIRA 6.3.12 with the Add-on at version 2.2.2.

My project administartors are not able to add optioons into project specific fields at this time.

I tested that this worked initially on 6.1.?? perhaps there is an issue with 6.3?

Please advise if I need to supply you additional debug information,

John

[Holger Schimanski]

Yes, next release is a complete redesign of the configuration user interface. It is implemented with the same UI features of version and component management. See second screenshot at https://bitbucket.org/hski/projectspecificselectfield-public/issue/33/allow-sorting-of-values-on-the-project. Hopefully this release will fix your problem.

I never got down to root cause analysis, but https://bitbucket.org/hski/projectspecificselectfield-public/issue/31/project-administrators-cannot-add-new seems to be similar to your problem.

Best regards,
Holger

[Holger Schimanski]

Version 2.3.0 is released. Would be nice if you could give feedback, if problem is solved. Thanks in advance! Best regards, Holger

[John Bayne]

Your question on whether this impacts one user made me check ...

Works on Firefox and fails on IE

Now that I know this only exhibits on IE I can advise my user base if and when they encounter it.

Are you aware of anything in the new version that might address this?

John

[Holger Schimanski]

Which one of of the three Project Specific custom field types are you using?

If it is just one user I would recommend waiting for a week for the next major release which includes several refactoring. 

[John Bayne]

The page is presented correctly and on submitting a new value it collapses.

We have default logging options and I do not see anything in the logs w.r.t the failure.

Oddly, last week I created a local user, assigned the user to be a project administrator and reproduced the error - nothing in the logs; this morning the feature is working for the test user - this made me think it was connected with a null list, however for the real user this is not the case.

Have you any advice on getting more detail into logs to help to diagnose this issue?

[Holger Schimanski]

Anything in JIRA logs? Any special on project key or submitted option value? The tab is shown correctly before submitting a new option value?

[John Bayne]

Unfortunately this is not the case. I have a user, who is in the Project Administrator role for a project, when he attempts to add an option to the project specific field the screen is completely cleared and the option is not added to the list.

[John Bayne]

Hi Holger,

our licence is valid and the tab displays OK.

I'm awaiting feedback from a.n.other user now to confirm my suspicions ...

The feature is now working for myself and a test user - I suspect that the error occurs only with a null options set / the first option creation and works once it has been initialised OK.

John

[Holger Schimanski]

Is the Project Specific tab still shown? If not maybe you license is out of maintenance?