Projetct Automation

[maxime grenier]

Hi, I am looking to make notifications in Project automation. In the text of my email I want to add the ticket number. However, I want the ticket number to be clickable. I don't know how to do it.

Here's how I've written so far.

Nouvelle demande d'accès
{{issue.key}}

[Allen Culpepper · Accepted solution]

There are a few ways..

Set email to "send as html" also.

<a href="{{url}}" target="_blank">{{key}}</a>

I do mine as below but thats in a webhook, not sure if same format work for an email.
{
"markdown": "New Issue Created for {{issue."Submitter Email"}}\n **Issue**: [{{issue.key}}](https://<URL>/browse/{{issue.key}}) \n **Request Type**: {{issue."Request Type"}} \n **Status**: {{issue.Status.name}}\n\n ***Please click on issue link to add comments***."
}

[maxime grenier]

Thank you very much for your help!

Maxime

[Dan Breyen]

@maxime grenier you can also add this to the content of your message.  

<a href="{{issue.toUrl}}">{{issue.summary}}</a>