Q: How to disable the sharing of attachments while case record share From Salesforce to Jira.

[Venkatesh Nalagandla _C_]

We have noticed that, through the Jira integration tool in SF, it is automatically attaching attachments from the SF case to the Jira. In theory this would be a good idea, but on longer thread cases....

[Shubham Gupta]

Hi @Venkatesh Nalagandla _C_ 

You can give try on Sinergify - a Salesforce Jira Connector.

I hope it helps. 

[Dario B]

Hello @Venkatesh Nalagandla _C_ , 

In order to try to help here, we need to know a bit more about the integration on your side.

Can you kindly let us know if you are using any app or add-on and/or point to the documentation you have followed to setup this integration? 

Cheers,
Dario