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Question about filters (newbie)

David C. Gorriz
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July 4, 2019

Hi, 

I am currently using a filter with my USER and the assigned RESOLUTION cell, so it is showing me the SUBTASKS I have opened to the aforementioned RESOLUTION CELL. Those tasks are linked to a main ticket (the one I am the requester) but is there a way to filter by the original ticket's STATUS?

Right now it shows me all my opened SUBTASKS to the RESOLUTION CELL and the SUBTASK status, but I want to see the main ticket's STATUS so it does not clutter my filter with already closed tickets. 

Kind regards

1 answer

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Vasiliy Zverev
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July 4, 2019

@David C. Gorriz , could you provide your JQL statement?

David C. Gorriz
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July 5, 2019

creator = "03554462" and "Resolution Cell" = "Mobile (CMDB-11681)"

 

This gives me the SUBTASKS I have opened to MOBILE, but I'd like to know if I can see the status of the PARENT ticket of the subtasks, so instead of showing me all the subtasks I have opened I can see only the tickets (PARENT) I still have with status NOT closed or resolved.

Oh, and thank you in advance Vasily :)

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