REST API not honoring maxResults and 'jira.search.views.default.max'

[Fazila Ashraf]

In JIRA server V7.3.0, I want to export more than 1000 records using a JIRA REST API call..

I have set the 'jira.search.views.default.max' as 2000 and the maxResults as 2000. But still it exports only 1000 records.

Is this not a bug? Is pagination on the results the only way? 

[Ron Gates · Accepted solution]

This is not a bug but intentional feature and the limit is set to 1000 by default.

According to this Jira Knowledge Base article:

This is an intentional limitation on JIRA applications to avoid performance-related issues such as an OutOfMemoryException.

If you are Jira admin that can modify config files you can increase the limit by editing jira-config.properties file but this is generally not advised.