500 Jira-users but only 30 users for specific app possible?

[Herbert Natterer]

Hi,

if we have e.g. 500 Jira users and want to use an specific app only for 30 users (because the other will never need this app) is it then possible to order only the licenses for 10 users using Jira-cloud? If not, how must Jira-cloud 'be build up' so that this will be possible.

Thx,

Herbert

[Herbert Natterer]

Hi,

thanks for the quick feedback. This means to solve this problem we have to 'create' different Jira-clouds e.g. with 470 and 30 users, right?

Regards,

Herbert

[Hannes Obweger - JXL for Jira]

Hi Herbert,

you can do that, although I don't know if it will be worth the pain of having your business' work spread across multiple instances. I don't know which app you're referring to, but typically, apps are priced very attractively considering the value that they provide, even if not all of your users actively use them. You could also try reaching out to the app vendor and discuss your concerns with them; you may be able to arrange a discount. Of course, that's at the discretion of the app vendor.

[Herbert Natterer]

Hi Hannes, thanks for the information. Fortunately I must not decide what's best for our company ;-)

Thx,

Herbert

[Mayur Jadhav]

Hello @Herbert Natterer ,

No, it is not possible, Your Add-on tier needs to be same as the Jira tier.

Regards,
Mayur

[Fabio Racobaldo _Herzum_]

Hi @Herbert Natterer ,

unfortunately, app tier needs to be the same as JIRA. So the answer is "No, you can't".

Hope this helps,

Fabio

[Herbert Natterer]

Thanks for your feedbacks