A user receiving notifications from jira issues that she is not watching.

[B D Oliveira]

Hello Everyone,

I have a user who is getting a lot of issue update notifications in her email but she is not watching/assigned/reporting these issues.

Does anyone know how to solve it?

[Florian Bonniec]

Hi @B D Oliveira 

If some mention the user using @ and if this user has access to the issue, he will receive a notification.

[B D Oliveira]

Hi @Florian Bonniec 

I do not think this is the problem. The user was not mentioned in any items.

Using the same item from the example, this item is a new item, and there is nothing about this user.

[Florian Bonniec]

Are they notification from JIRA itself or notification that may have been send from  a3rd party app ?