Accessing Project Properties through UI

[Andrej Had]

We have some business information we'd like to store with the project.

Let's say, it is Business Case Number from CRM.

In API we've found, that project has properties.

I can set and read the property through API,

but I can't see it anywhere on the Jira UI.

Is it possible somehow to show this property on Jira UI ?

[Andrej Had · Accepted solution]

I found, that there is an AddOn for that

https://marketplace.atlassian.com/apps/1225741?tab=overview&hosting=cloud

[Abraham - New Verve Consulting]

Dear @Andrej Had,

Entity properties such as project properties, issue properties, etc (https://developer.atlassian.com/cloud/jira/platform/jira-entity-properties/) can only be accessed via REST API calls as far as I know.

I believe that making these properties accessible via UI would need a combination of custom field + automation where the custom field will contain a copy of the property (making it visible to users via UI) and the automation will sync the property with the custom field based on a trigger (when issue created, or when custom field is edited for example). There is this action in Jira automations that allows you to make GET or POST calls to achieve this: Send web request (https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828). That would allow you to read or write the property using REST API calls when needed, while making it visible through the custom field to users.

If this solution sounds a bit complicated or time consuming, the other alternative I can think of could be to use an Jira integrated CRM app from the Atlassian marketplace such as some in the following list: https://marketplace.atlassian.com/search?query=CRM

Some of these apps would add features to your projects and issues allowing you to add customers and customer information to them.

Please note that I am part of the team that develops "Crumbs for Jira" CRM (that should show up in that list from the marketplace above), our app will allow your users to view information about your customer organizations in context, by linking a Jira issue to a customer in Crumbs, removing the need for users to navigate to an external CRM to access and edit key information. If you require further details, you can always raise a support request directly with us through our Marketplace page.

Hope that helps.

Kind regards,

Abraham

[Andrej Had]

Thanks Abraham,
actually I found an addon for my problem.

You can edit project properties with
https://marketplace.atlassian.com/apps/1225741?tab=overview&hosting=cloud