Active Sprint Screen Not Scrolling

[Hayley Yates]

I have an issue that started today, whereby when I am in active sprint i can not longer scroll down the screen

this means i cannot see all the tickets on the board

any ideas?

[Segolene]

I posted a while ago with a workaround but it no longer works. In the meantime someone I work with figured out that Shift+F5 works in restoring scrolling, so far it's worked for me! Hopefully that helps. 

[s.hennessy]

I am having the same issue using Chrome on a DELL laptop. 

 Your Shift F5 worked for me too!!!  So a HUGE THANKS from me! 

It is quite annoying and on such an important screen too!

[Segolene]

I'm having this issue using Edge on Windows. Cleared the cache multiple times since it started  happening. As a workaround I zoom out and at some point the scroll bar on the side shows and once I use it I can scroll as normal and zoom back in.

[Harley Reid]

I am experiencing the same issue. I am working in windows on google chrome. 

I am able to scroll on any other Jira screen, just not on Active Sprint. 

[Holly Hagerman]

I have this issue, why has this not been fixed by Atlassian in the last month and a half?  It's really preventing working if I can't see all of the tickets on the board. Any word from the company on when this will be fixed?  Is there a proper channel to submit bugs to Atlassian?

[Fabio Racobaldo _Herzum_]

Hi @Hayley Yates ,

I check on my cloud instance and it works correctly!

Please, could you try to clean your browser cache and try again? If the issue persists, please, could you attach a screenshot related to your problem?

Hope this helps,

Fabio

[Deleted user]

Seems to be an issue with Chrome on Mac. I have the same. Works on Safari.

[Marina Triebe-Gravel]

Tried clearing my cache on Chrome also, still occuring. Navigate from Backlog to Active sprints, observe unable to scroll down. Can only view subsequent stories by collapsing them. 

[Steve Wantz]

I have had similar issues with Chrome/Mac, but it seems intermittent.  Sometimes the scroll bar is there, sometimes it is not.  I can usually keep refreshing the page to get it to appear, but very frustrating...

[Dani]

Thanks for the help, with clearing the cache etc. it does work again! Very helpful