A user asked me this question.
"When I open a Jira ticket, and scroll down to the Activity section.
A lot of times the "All" tab is open.
Sometimes "Comments" is open.
What I want to know -
what do I need to do to _always_ have "Comments" open. Not "All"."
My understanding is :
The setting on the Jira server currently is to default to the tab comments - This I verified in the settings. Unless you click on another tab (like All, History) an issue always opens with the comments tab by default.
Once you click on another tab say History, the new issue you open with History unless you click on some other tab then it will open with that tab for the next issue you open.
The behavior is reset only you have to re-login then it defaults to comments again.
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My question is, is there a way I can configure Jira to go to the comments tab each time I open a new issue regardless of what I was seeing in the previous issue?
Thanks for reading!
Interesting when you say the tab defaults back when you log out. There is no setting that I am aware of, what I do know is if I choose the History tab it remains on this tab until I change it, even when navigating to other projects.
I can't confirm what you said it defaults back after logging out and back in.
My understanding is in this file we set the system-issuetabpanels-plugin.xml we set the comment-tabpanel as the default like this, so when I log out and log in, the new session has comments as the default tab open in the issue. But once you change it then it retains that info wherever that is... So I was wondering if there is a setting where you can say everytime I open a new issue always default back to the comment-tabpanel to achieve what this user wants.
<issue-tabpanel key="comment-tabpanel" i18n-name-key="admin.issue.tabpanels.plugin.comment.name" name="Comment Tab Panel" class="com.atlassian.jira.issue.tabpanels.CommentTabPanel">
<description key="admin.issue.tabpanels.plugin.comment.desc">Display comments</description>
<label key="viewissue.tabs.comments">Comments</label>
<resource type="velocity" name="view" location="templates/plugins/jira/issuetabpanels/comment.vm" />
<default>true</default>
<order>10</order>
<sortable>true</sortable>
<supports-ajax-load>true</supports-ajax-load>
</issue-tabpanel>
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