Activity stream is not populated anymore

[Jerome Allagnat]

Hi,
Since a few days the activity stream is empty. Is there anything I need to do to make it works again?

Thank you,

[Jerome Allagnat]

I guess that Jira 240e3d8c is the version.

No idea about OS, it's a hosted solution.

[Jerome Allagnat]

I did nothing and Activity stream was populated again yesterday. But still empty today. Very strange.

[Eduard M]

Do you know what system OS is being used to host your Jira? There is a related bug on Windows with IIS front end:

https://jira.atlassian.com/browse/JRASERVER-64917

By the way, what version of Jira is running?

[Jerome Allagnat]

Hello Eduard,

Thank you for your feedback. I can remember that an indexing feature exists but I'm not able to find it anymore. It was in Administration\System. Do you have any idea of where it can be?
And I don't know how to open atlassian-jira.log.

We are using a JIRA hosted solution.

Thank you,  

[Eduard M]

The re-indexing is in System / Advanced:

https://confluence.atlassian.com/adminjiraserver073/search-indexing-861253852.html

You should probably ask the administrators of your hosted Jira to look ito the activity stream issue. Maybe even a restart can fix the problem. They can also check the log for any errors related to the gadget streams.

[Eduard M]

Hello Jerome,

In similar issues, restarting and re-indexing has helped to restore the gadget connectivity. Is there any error in the atlassian-jira.log from the activity gadget?