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Add customers to an organization button is not working

Fabrice Chatenet
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 14, 2020

Hi there !

 

I'm trying to add customers to an organization but the button Add is simply doing nothing.

The result is the same when i use the button in the list of the organizations or the button inside the organization.

 

Do you have any idea ? If you need more details, don't hesitate to ask me. I'm quite new inside this community, i don't really know what i need tell you to help me :)

Thanks in advance.

 

Fabrice.

1 answer

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Manon Soubies-Camy
Community Champion
January 14, 2020

Hi @Fabrice Chatenet and welcome to Community!

I recently came across the same issue, can you switch your Jira language to English and try again?

Hope this helps,

- Manon

Manon Soubies-Camy
Community Champion
January 14, 2020

Assuming your Jira currently is in French, here is the related bug: Adding customers to an organization in French language is not possible.

Fabrice Chatenet
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 15, 2020

Hi @Manon Soubies-Camy,

Thank you very much! It really helped. 

You assumed correctly, our Jira is currently in French.

But to make it work, i had to change the language of my browser and not the language by default inside Jira.

I hope this may help other people while this little bug is still out here ;)

Fabrice

Manon Soubies-Camy
Community Champion
January 15, 2020

Good to know, thanks!

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