Adding a custom field to email template

[Syed Farath Sayeed]

Hi,

I tried adding the custom field into my email template using the following instructions presented here: https://developer.atlassian.com/server/jira/platform/adding-custom-fields-to-email/ But to my surprise an email was successfully sent, but I still cannot see the added custom field in the mail recieved.

Could someone guide me with this please?

Regards,

SD

[Tarun Sapra]

Hello @Syed Farath Sayeed

Can you please share the code snippet which you have added in the vm file and did you restart jira after making the change? And what is the type of your custom field?

[Syed Farath Sayeed]

@Tarun SapraHere is the snippet I used:

#if ($issue.getCustomFieldValue("customfield_10300"))
$stringUtils.leftPad($issue.getCustomField("customfield_10300").name, $padSize): $issue.getCustomFieldValue("customfield_10300")
#end

Yes I did restart JIRA after modifications. I have added a "TextField -MultiLine" custom field.