All of my user stories disappeared from my Backlog > Epics view. Critical UX flaw with new view.

[Trevor Hawley]

I haven't logged in for a week or 2 but now if I go to Backlog > Epics, all my Epics are still there but none of my Issues are there anymore. 

Here's a quick screencast:  https://www.useloom.com/share/7d9f36d059b24e00a8ea01e222e47a5a

Maybe I'm missing something, but this is clearly a critical UX flaw as I've been searching to try and get back to managing my project and it's basically unmanageable in an efficient manner.

[Alexey Matveev]

Hello,

Go to the board settings -> General tab. There will be the filter defined for the board. Kindly check that this filter selects your issues. Also there will be an additional filter in the same tab. Kindly also check if it selects issues.

[Preston Farr]

What is the additional filter? Do you have a screenshot by chance? I am having this same issue already confirmed the following: 

• All tickets show up in the filter being used for the board 
• Tickets are not in an unsupported status for the workflow
• Backlog only shows 12 of the 100+ tickets 

[Grayson Bishop]

I'm having this same issue!

[Sukhman_Singh]

Any luck guys ? I am having same problem. Issues are available in board query and even status count shows exact number. but backlog tab miss all the issues

[Preston Farr]

We found a solution for our stuff. Since we had migrated tickets from a 'next-gen' board to a classic board, there is a bug that Atlassian developers are aware of and working to fix where the parent id to the 'next-gen' board causes some funky stuff to happen in the classic style boards, specifically all the tickets disappear from the backlog, and are only visible if they are attached to the current sprint. 

Once we contacted Atlassian they were able to find this issue and applied the workaround directly to the database itself (something we could not do ourselves.)