Am I supposed to be able to use labels with Slack/JIRA Integration?

[Kyle Parris]

I currently have configured a channel to receive notifications (using JQL) when ever a ticket with a specific label has had the status transitioned to "FryFlow" or "Test".

Is this a known problem or is it something that is in the works?

And to be clear upon removing the "AND labels = User_Interface" the updates start to work.

[Tony Knopp · Accepted solution]

Hey @Kyle Parris 

This should be working and I was able to validate in my testing that the 'labels' portion of the JQL filter works as expected. 

For example

• When I move a story without the label I've specified, I don't get a notification.
• When I move a story with the label I've specified, I do get a notification in Slack

Looking at your screenshot, I see "issuetype = BUG AND issuetype= STORY". 

I don't think that will return the results you expect since that will filter out all issues since issues can only have 1 type. You likely want an OR there.

A practice I've adopted is building my JQL in the issue filter creation screen to ensure it's returning the set of issues I expect before setting up the notification.

Hope that helps!

[Kyle Parris]

Ahhhh as usual it comes down to user error! hahahahaha

Thank you soo much, seems to have fixed the issue I was having.

[Tony Knopp]

Glad it worked!