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Any reports to know time logged by each staff person on their tickets?

Khushi Sanjaykumar Patel
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March 3, 2022

Is there any way to get a report where we can see the time spent on each ticket by the staff person? As to get basic knowledge how long a staff person is spending on tickets and what are their total work hours.

6 answers

1 vote
Ewa Grabowska-Ptak_SolDevelo_
Atlassian Partner
March 9, 2022

Hi @Khushi Sanjaykumar Patel

If your staff is using Jira Time Tracking, then I would recommend you to try out our app - Worklogs Time Tracking and Reports.

It allows you to create reports based on Jira Time Logs and Jira issue fields. So, it's perfect for creating user report: 

Project - User report.gif

or for checking how much time has been spent on specific Jira issues types:

issue type report.png

Each report can be exported or shared through a link. You can even place your report on a dashboard through Worklogs gadget.

Please feel free to contact me in case of any questions here.

1 vote
Trudy Claspill
Community Champion
March 3, 2022

Here is another app that costs less, but only does worklog reporting.

https://marketplace.atlassian.com/apps/1219004/worklogs-time-tracking-and-reports?hosting=cloud&tab=overview

I used it and was happy with it.

The built in reports for Time Spent are very simplistic and will not give you what you want.

0 votes
Mary from Planyway
Atlassian Partner
March 5, 2022

Hi @Khushi Sanjaykumar Patel on behalf of the Planyway team, I'd like to suggest you trying Planyway. It has the Reports tab that shows tracked time on issues per user:

2022-03-05_16-58-40.png

Planyway syncs with Jira worklogs. You'll see the total tracked time per user and can check time per each issue.

Hope you give it a try, feel free to ask any questions.

Andrii Sidorov
Contributor
November 13, 2022

Hi @Mary from Planyway 

Can Planyway present the report in the form of chart? 

Mary from Planyway
Atlassian Partner
November 14, 2022

Hi @Andrii (PM), thanks for asking. Planyway can present the report in the form of the column chart as shown on the screenshot above. Were you looking for more of a pie chart report type?

Andrii Sidorov
Contributor
November 14, 2022

@Mary from Planyway Yes. Does Planyway have a pie chart?

Mary from Planyway
Atlassian Partner
November 14, 2022

Hi @Andrii (PM), I'm afraid not. There's only the column chart for now in Planyway. 

0 votes
Sachin Dhamale
Community Champion
March 4, 2022

@Khushi Sanjaykumar Patel ,

Welcome to the Atlassian Community.

By Default this functionality is not available.

If you have scripting or plugin development knowledge then you can create this kind of plugin.

Or You can have the option of third party plugin like @Rahul_RVS  and @Trudy Claspill  mentioned

0 votes
Lauma Cīrule
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March 4, 2022

Hi,

As another option, if you would be interested in a third-party app for reporting, you can check out eazyBI.

Here are some example reports on hours spent grouped by Logged by users: https://eazybi.com/accounts/1000/dashboards/27385-time-tracking.
You could also import additionally (e.g. from Tempo planned hours) or calculate the available hours of each user per week.

Let me know if there is anything else I can assist you with regarding eazyBI!
Lauma / support@eazybi.com 

0 votes
Rahul_RVS
Atlassian Partner
March 3, 2022

Hi @Khushi Sanjaykumar Patel 

If you are fine with a marketplace app to get this data, you can try out our plugin

Agile Tools : Epic Tree, Links Tree, Time in Status & Worklogs

The app provides the following features.

Worklogs & Time tracking Report :- Track time spent by resources with multiple filters / category / grouping features. Export to csv format is also available. You can filter based on worklogs time period as well.

Worklogs - Author.PNG

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