Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Application Links Configuration Error - Confluence Upgrade

K@rachi@300
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 14, 2022

I am getting following errors after the Confluence Upgrade:

 

Custom JIRA Charts for Confluence required OAUTH
impersonation to be enabled to access JIRA data.


Error rendering macro "gadget"

https://confluence./rest/gadgets/1.0/g/com.pyxis.greenhopperjira.greenhopper-gadget.sprint.burndown/gadgets/greenhopper.sprint-burndown-xml
was not added to Confluence instance yet.

 

 

I have tried resolving these issues by issuing a self signed certificate or enabling the OAuth authentication.

 

2 answers

0 votes
Teodora V _Fun Inc_
Community Champion
February 14, 2022

Hi K@rachi@300 

Did you also upgrade Custom Jira Charts for Confluence to the latest app version?

You can see more information about the user impersonation feature here:

https://ossapps.atlassian.net/wiki/spaces/CCFC/pages/579698765/User+Impersonation

K@rachi@300
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 14, 2022

nope i didn't upgrade it 

0 votes
Pramodh M
Community Champion
February 14, 2022

Hi K@rachi@300 

Possible reasons will include

  • Base URL misconfiguration
  • Proxy Configuration
  • Need to authenticate in case the user is still not logged into Confluence
  • SSL Certificate needs to be trusted on the destination server Keystore (Jira) in order to communicate back and forth

Check the logs for troubleshooting the error (You would get this in the troubleshooting and support tools section)

I would raise the support request as suggested by this link

https://jira.atlassian.com/browse/CONFSERVER-34036

Thanks,
Pramodh

Suggest an answer

Log in or Sign up to answer