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Archive ticket in a kanban project

Julie Santini July 24, 2023

Hello,
I'd like to know how to archive tickets in a Kanban board.
I have 400 validated tickets and I would like to keep them in a place in case they no longer appear in my validated boxes.

How can I do this?

Thanks

3 answers

1 vote
Prerna Sony
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 24, 2023

Hello @Julie SANTINI ,

Welcome to Atlassian Community!

  • Add a statement like AND resolutiondate > -10d to your board filter, where you can change the -10d to be any time period that you want
  • For a Kanban board on a Team Managed project, issues that have been "done" for 14 days will no longer be shown on the board. This can't be modified.
  • For a Kanban board on a Company Managed project, you can determine at what age the issues should no longer be displayed, or choose to never hide the older "done" issues. The option is found under Board Settings > General


Hope this helps !

Thanks,

Prerna

Julie Santini July 24, 2023

Hello, 

Can you explain this part please : Add a statement like AND resolutiondate > -10d to your board filter, where you can change the -10d to be any time period that you want ? 

 

Thanks, 

Julie 

0 votes
Julie Santini July 24, 2023

Hello, 

Thank you !! 

 

I'm going to look your two anwser ! 

Thanks 

 

Julie 

0 votes
Frederik Vantroys
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July 24, 2023

Hello @Julie SANTINI ,

 

I think the easiest way to do this is by vreating an "archive" or "completed" column/status on your kanban board and move all the tickets there.

 

Or you could make a new project even where you move archived stuff from different other projects

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