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As i try to create a ticket (bug ) i want the description field to be prepopulated

Bimpe February 14, 2019

I want to be able to prefill the description field of a partivular issue type - Bug

So that there are certain text in the filled that i do not need to populate on each Bug ticket.

 

how do i do this? I want this to happen as soon as i click the + button/ change the issue type to bug.

 

Thanks

2 answers

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Alexey Matveev
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February 14, 2019

Hello,

It is possible only for Jira Server /Data Center and you would need a plugin.

You could use ScriptRunner or Power Scripts.

If you want to use the Power Scripts add-on, you could create a Live Field with a code like this:

if(argv["screen"] == "create" and argv["issueType"] == "Bug") {

  lfSet("description", "your description");

}

You can find more info on Live Fields here:

https://confluence.cprime.io/display/JJUPIN/Live+Fields

Bimpe February 14, 2019

Thank you, a shame i can not do this within Jira without a script...pretty sure i could in the past

Claudiu Lionte
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 14, 2019

Hi Bimpe,

Not sure if you could do it in the past. Perhaps you mean other (custom) fields that can have a default value, but the description field cannot have one in out-of-the-box Jira.

Claudiu

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Sid
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February 14, 2019
Sid
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 14, 2019
Bimpe February 14, 2019

Thank you, a shame i can not do this within Jira...pretty sure i could in the past

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