Assign someone a task in Jira and generate an email for person to approve the task

[Mathana Madasamy Ravi Nadar]

I want to assign a task to a person in Jira and send an email to that person so that they can decide to approve the task on the tool.How shall I do that?Your help will be deeply appreciated.

[Mohamed Benziane]

Hi @Mathana Madasamy Ravi Nadar

I don't know if it will help you but what i have done for my customer is when the issue reach a specific status i put the assignee field empty automaticcaly, fill a group picker field and send to this group a mail after that people of the group can decide wich one will take the task.

Regards

[Mathana Madasamy Ravi Nadar]

Hi @Mohamed Benziane,can I have some links of relevant readings that I look at, beginning from assigning the task to sending the email?

Will this be Good?:) ->https://confluence.atlassian.com/doc/add-assign-and-view-tasks-590260030.html

[Mohamed Benziane]

@Mathana Madasamy Ravi Nadar

Your link it about confluence and not jira.

Here a link to auto assign a issue. Who have to do it in the workflow.

https://confluence.atlassian.com/jirakb/how-to-automatically-change-the-assignee-when-transitioning-the-workflow-705954603.html

Regards

[Mathana Madasamy Ravi Nadar]

I am unable to do these steps on Jira:

And is it possible to send an email to notify the assignee?

Thank you.

[Mathana Madasamy Ravi Nadar]

I used this workflow.

[Mohamed Benziane]

Do you are admin ? Did you click on the cog icon>issue>workflow>and choose the workflow that you will change ?

[Mathana Madasamy Ravi Nadar]

Yes I did.I mean I do not know how to do the steps from step 4 onwards.

[Mohamed Benziane]

Is seems that is the default jira workflow it's not editable you can copy it and work on the copy.

Regards

[Mathana Madasamy Ravi Nadar]

Is there a way to notify the assignee by sending an email to tell that she has a task to work on, and so that she can approve it?

[Mohamed Benziane]

For me you can only send an email to the assignee to let him/her know that a task has been assigned to him or her.

[Mathana Madasamy Ravi Nadar]

Hi @Mohamed Benziane

Is it possible to show in Jira itself, that the person who was assigned the task has actually approved or approved the task?

[Mathana Madasamy Ravi Nadar]

Ok thank you, @Mohamed Benziane!

[Mathana Madasamy Ravi Nadar]

Sorry, Is it possible to show in Jira itself, that the person who was assigned the task has actually approved or approved the task?

[Mohamed Benziane]

"Is it possible to show in Jira itself, that the person who was assigned the task has actually approved or approved the task?"

Maybe some addon will do it but as far as i know i can find it. You can add a workflow status "Approved" But your workflow will be very big if you can assign several time an issue.

Regards

[Mathana Madasamy Ravi Nadar]

Thank you so much for your help Mohamed Benziane! :)