Assignee list doesn't show the whole team

[Dave Cowing]

I'm using Jira in the cloud (team-managed, next generation I believe).  When I go to assign a task, I don't get all team members showing on the assignee list.  I have 7 members of the team and only myself and one member of the team show up for most of the issues, a second team member shows up for some issues.  These tasks role up to epics.  Are there rules/permission in how Jira populates that drop down?

I'm new to Jira, so suspect this is an easy tweak somewhere.

Thanks,

Dave

[Alex Koxaras -Relational- · Accepted solution]

Hi @Dave Cowing and welcome!

Kindly define "team". If by that you mean that you went from the header menu, then on People, and then you created a team there, then you will not find any member on your dropdown list to assign them issues. 

• You have to add them to the project
• Project Settings -> Access
• Add People
• Give them the Member role

[Dave Cowing]

Thanks @Alex Koxaras -Relational- !  Yes, the team have been added to the projecdt via the Project settings -> access page.  As we're still evaluating the platform, I only have access to make them Administrators.  Are administrators not able to be assigned issues?

[Alex Koxaras -Relational-]

So all of your team have the Administrator role within this project. Did you try to type the name of you teammate? Does the name appear?

[Dave Cowing]

@Alex Koxaras -Relational-   you nailed it, when I type in the name it did find the user.  I had expected the list would be complete and hadn't realized I had to search.  Thank you for solving this for me!!!

[Alex Koxaras -Relational-]

No worries Dave! I know that at first can be a little bit confusing :)

Best of luck on evaluation Jira and I hope that it will suit your needs!

[Martin Bayer [MoroSystems, s.r.o.]]

Hi @Dave Cowing welcome on the community. User must have role Member to be able to be assignable user in Team managed projects.

You can check the configuration in Project's settings -> Access

[Dave Cowing]

Thanks @Martin Bayer [MoroSystems, s.r.o.] !  As we're still in the evaluation phase and on the free version, all users have Administrator roles.