Attaching a file: Where did the insert button go?

[Stuart Longland]

Hi all,

I'm trying to insert an attachment to an issue.

https://support.atlassian.com/jira-software-cloud/docs/attach-files-and-screenshots-to-issues/ says there's an insert button.

I've uploaded my file, selected it, now where did the Insert button go?  Seems the button is off the edge of the screen.

There's a work-around by going "full screen" in the browser, but that's a really kludgy solution, and 1366x768 is a pretty common screen resolution, particularly for a laptop of this vintage (this machine I am using was bought in late 2011).  I suspect this work-around would not work if someone was running the "standard" web resolution of 800x600. (yes, I am showing my age!)

How do I move that pop-up dialogue box so that it is fully visible on screen?

[Stuart Longland]

4 weeks later, problem still exists.

Why did Atlassian move the dialogue down on the page so it falls off the edge of the screen?

Why don't Atlassian move it back where it's supposed to be?

[Fazila Ashraf]

Hi @Stuart Longland 

Could you zoom out in the browser settings and see whether that helps?

[Stuart Longland]

That only makes the text unreadable.

There is room on the page for that dialogue to be shown in full at 100% zoom.

I just need it _positioned_ properly.

[Stuart Longland]

Still seeing the same problem today.  I have _NOT_ zoomed the page in, zoom is set to 100% which is where it should be.  It would fit just fine if it weren't placed where it is.

Why does this dialogue box keep getting placed off-screen?

How do I place it _on_ screen?

[Stuart Longland]

Ohh marvellous… I thought this was just a Windows 7 problem, but here we are… same problem, but on Linux this time.

Seriously Atlassian, are you deliberately hiding these buttons to stop me doing my job?