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Automate original estimate for subtasks

Deleted user July 30, 2024

Hello,

I'm trying to automate some tasks and one of them is:

- create a specific task when a new sprint is created

- create subtasks for that specific task

- do some extra stuff like assign users, components and the original time estimate

I just don't seem to get the original time estimate working. The subtasks are created, the assignment of users and components are executed but my audit log says (for each subtask): 

Unknown fields set during create, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -
Time tracking (timetracking)
Issues created successfully
I have attached the rule (it's not complete but it just creates a couple more subtasks) Screenshot 2024-07-30 11.19.27.png
And this is what is filled in in the fields
Screenshot 2024-07-30 11.23.29.png
Screenshot 2024-07-30 11.22.31.png
I'm guessing it has something to do with the fact that I'm trying to edit the subtasks before it is fully created? Although I don't understand why the assignments of components and users are working fine.

 

2 answers

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Answer accepted
Bhavyashree SS July 30, 2024

Hey,

The error message is appearing because the Time Tracking field is missing from the screen. Please add the Time Tracking field to the create screen for the subtask issue type so that it will work properly.

Deleted user July 30, 2024

But I don't have that option?

Screenshot 2024-07-30 13.17.29.png

Bhavyashree SS July 30, 2024

Hey, 

Not In the automation—you need to add the Time Tracking field to the Create Issue screen. If you're a Jira admin, you can do this under Project Settings -> Issues -> Screens. Then, under the subtask issue type, go to the Create Issue operation screen and add the Time Tracking field.
create screen.png

Deleted user July 30, 2024

That did the trick! Thanks, I saw that solution somewhere else, but I had no clue it had to be added to that particular screen

0 votes
Bhavyashree SS July 30, 2024

.

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