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Automated email back to issue parent

Jason Westerman June 27, 2024

Hello, 

My goal is to send an automated email to the parent issue assignee (along with other specified users) when a subtask is marked 'done' on their issue. The subtask assignee is a different user than the parent issue assignee. I've been using {{issue.parent.assignee}} but that doesn't appear correct. An email has been generating for the specified users however. Any suggestions?

automation.jpg

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Duc Thang TRAN
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June 27, 2024

Hello @Jason Westerman 

You may need the smart value type email 

For exemple : 

{{issue.parent.assignee.emailAddress}}

For more information :

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/

 

Jason Westerman June 27, 2024

Thank you @Duc Thang TRAN , that worked exactly as I needed it to!

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