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Automated time tracking comment

Ts
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November 3, 2023

Hello.

Is there a way to fill the comment of the time tracking automatically if is was left empty?

Can't find any solution or a way to manipulate the time-tracking comments.

Edit: It seems to be called "work description"

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Marko Blagus
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November 3, 2023

Hello @Ts,

 

Maybe you can do it with REST API, make automation rule with trigger Work logged and than add action Send web request, execute PUT action to edit your worklog.

If it can't be done in that way, you can do it with Scriptrunner's Script Listener if you're using it. Also by sending REST API call to update your worklog when new worklog is added or created.

Hope this helps.

 

Best regards,

Marko Blagus

Ts
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November 3, 2023

Thanks for the help, i will try to use one of your solutions.

Marko Blagus
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November 3, 2023

You're welcome :D

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Wojciech Wardaszko
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November 6, 2023

Hi @Ts

Welcome to the Community!

I'd need to know more about your specific use case before I can say something for sure, but our App, Clockwork Free, does exactly that - adds an automatic worklog description if it was not filled by hand, and it also allows admins to make the worklog description mandatory when a worklog is added via a manual timer or just by logging work directly.

If you'd like to know more, I invite you to book a Demo meeting so I can show you what's what in Clockwork. You can also just ping me here or visit our service portal if you have any questions.

Cheers!

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