Automatically change some field after converting sub task to task

[hanna_podoliak]

I want to create a rule that will automatically change field values and will be run after subtask will be converted to task 

[Bill Sheboy · Accepted solution]

Hi @hanna_podoliak -- Welcome to the Atlassian community!

To save you some experimentation time, I tried this with automation rules and it does not work.  The rules cannot detect an Issue Type change when the source is a Convert To... trigger.  We are submitting a defect to Atlassian for this problem.

Best regards,

Bill

[John Funk]

That's interesting. So it won't work for a Field Value Changed trigger on the Issue Type field? 

[Bill Sheboy]

Nope.  I tried with and without source actions (e.g. Edit) and the rule never fired.  I even tried Move to see if Convert To... was considered a different path, and that didn't help.

__Bill

[Tinker Fadoua]

With scripting a lot can be achieved, Automation is great plugin but have some limitations @John Funk 

[John Funk]

@Bill Sheboy  - well that stinks. Thanks for testing it out!

@Tinker Fadoua  - granted!  But not everyone has scripting skills  ;-)

[hanna_podoliak]

@Bill Sheboy  can you send me a link to this bug, please. I want to know when it will be fixed 

[Bill Sheboy]

Here is the defect our company submitted:

https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-583066

[Tinker Fadoua]

@John Funk  I totally agree, however they have some useful scripts in their library.

Also I learned that Groovy is not 100% used in ScriptRunner 🤔, not sure what scripting language we should learn

All the best,

Fadoua

[John Funk]

Hi Hanna - Welcome to the Atlassian Community!

Automation For Jira should be able to do that and comes for free with Jira Cloud.

A little more information:

There are two types of automation:

• Global: In the Free version, you get 100 executions per product, per month
• Project: In all versions, you get unlimited executions per month

Automation Basics: https://www.atlassian.com/software/jira/guides/expand-jira/automation

You can do this via global rules to apply to all projects also. You'll need to be a Jira Admin/Site Admin, go to Jira Settings > System > Automation Rules (left-hand menu).

For more on using Automation For Jira see these help pages.

[Tinker Fadoua]

@hanna_podoliak 

You will need a plugin in order to be able to add some automation.

Not advertising for any Marketplace Vendor but since you are a cloud user ScriptRunner is your first option.

Best,

Fadoua