Automatically leave a linked weblink in a comment

[Chayoung Kim]

I am using 'Label' in the issue field. Using the reason as (Duplicated, Reject etc..).
The user can
1. changes the Label to Duplicated
2. link to the issue
If the above actions are accomplished, I would like to be able to comment on the web link through the Automation feature.
I found the condition 'Label = Duplicated', but it's hard to set the behavior after that.

[Megha Rajanna · Accepted solution]

Automation rule

• Trigger:
  • Issue Transitioned
• Condition:
  • Label = Duplicated
• Actions:
  • Comment on issue:
    • Comment: "This issue has been marked as 'Duplicated.' The linked issue is {{issue.linked_issue.key}}."

[Chayoung Kim]

Hi, @Megha Rajanna 

Your scenario is exactly what I wanted. However, an empty value is output as the "{{issue.linked_issue.key}}" value.

[Megha Rajanna]

hi, @Chayoung Kim 

Try this in the action

comment on an issue -  {{#issue.issuelinks}} {{inwardIssue.url}}{{/}}

[Chayoung Kim]

thanks. i solved this problem!

[Bill Sheboy]

Hi @Chayoung Kim 

What have you done thus far to solve this?  If you have started an automation rule, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected.  Those will provide context for the community to offer ideas.  Thanks!

Until we see those...

Please answer these questions as they may help clarify your scenario:

Can the issue which you want to comment on be linked to multiple different issues?  If so, how do you know which issue should be provided in the comment?

You list at least 2 different criteria: a label change, linking the issue.  Which event(s) should occur (i.e., trigger) the adding of the comment?

Kind regards,
Bill

[Chayoung Kim]

Hi, @Bill Sheboy 

Megha Rajanna's script is what I wanted. However, an empty value is output as the "{{issue.linked_issue.key}}" value.
I want the automatically linked issue URL to be left as a comment.