Automation - Copy Single Issue Picker value to child tickets

[AbrahamA]

Hello

I need to copy value of single issue picker from triggering issue to child tickets. I could copy values of some fields from parent to child, but not issue picker. Can you please help me.

Here is what I have done so far:

[Ste Wright · Accepted solution]

Hi @AbrahamA 

Testing this, this worked...

{
"fields": {
"customfield_10123":"{{triggerissue.High Profile Issue.key}}"

       }
}

^ Just replace 10123 with High Profile Issue's custom field ID.

Ste

[AbrahamA]

Hi Stephen

Thanks for the reply.

I have tried and it did not work.

Here is how it looks on trigger issue screen( I have made sure the field is visible on available on child issue view screen)

[Ste Wright]

Hi @AbrahamA 

Did it cause an error? If so, what was it?

Ste

[AbrahamA]

Hi Stephen

I did not see any errors on the screen.

[AbrahamA]

The field 'High Profile Issue' does not have value for issue XYZ-538 and will not be displayed on the view issue page. Set value for that field so that it shows up.

[Ste Wright]

Hi @AbrahamA 

Is that the audit log error in the last comment?

Could you send a screenshot of your most recent rule, and an audit log entry from when you tried to activate the rule?

I tried this in our instance and it worked as required, so it should be possible to make it work in yours!

[AbrahamA]

Hi Stephen

Thanks for your help, I got it to work.

For anyone facing similar issue, the fields should be in value changes. I had two fields with almost similar names and got mixed up,.

But since I am listening on description tickets from all projects are getting matched and appear in Audit log, wish project name could be matched first (is there a way)?

I am accepting answer as it solved my initial question.

[AbrahamA]

In the audit log I do not see any rules failing for the tickets which belong to vrt. All are from different projects.