Automation comments

[Ayush Lawania]

Previously whenever the automation copies the comment to epic it shows the hyperlink to the issue, as shown in screenshot below:

Now whenever the automation copies the comment, it doesn't shows the hyperlink, it looks something like this now:

how can I change it to make the issue link visible like it use to be before.

[Mayura Gautham]

Hey @Ayush Lawania 

Good day! :)


In order to copy the comments to the Epics along with the hyperlinks, your comment action should have the following:

{{comment.body}}
https://site.url/browse/{{triggerissue.key}}

Please refer to the below automation rule:


Do let me know if you have any further question, else please make sure to accept the answer  :) 

[Ayush Lawania]

@Mayura Gautham thanks for the response.

Is this a new update or something because I was able to achieve this previously without adding any such smart value.

[Mayura Gautham]

Hey @Ayush Lawania 

I don't think this was because of an update, as far as I remember you need to specify in the comment action if you need the hyperlink to be included.

Would you mind sharing a screenshot of your automation rule and also checking if there were any configuration changes made recently?

[Ayush Lawania]

@Mayura Gautham here is the automation rule which i was using and I got the result as depicted in screenshot 1 above with hyperlink.