Automation for work log not working a bug?

[Aniket Kulkarni]

Hello,

Recently, I added a simple automation rule for JIRA to send us Teams channel notification anytime there is work log entry across bugs/stories/enhancements. JIRA automation has field change alerts for work log. However, it is not working. It doesn't send any error email either so looks like this field change not working is a bug in cloud JIRA? Anybody tried this? 

I am sharing a snapshot of rule below. I already have automation for alert on original-estimate change and that is working fine, but it can't process work log change events under that rule.

PS - Automation for other areas is working absolutely fine. We use a bunch of automation rules. Even alerts on time estimate change working great otherwise, just that it can only act upon original-estimate and not work log.

[Trudy Claspill · Accepted solution]

Hello @Aniket Kulkarni 

If you want to be notified when work is logged, then you need to use the Work Logged trigger, not the Field Value Changed trigger.

[Aniket Kulkarni]

Thanks, Trudy. The suggestion worked!