Automation from Duedate to late or Automation rule for late and overdue ?

[Zeeshan Haider]

Hello everyone , can someone please help me regarding this.

I have set up and automation of Due date which shows up automatically , that works fine. Now I want to set it up the transition to late and over due after particular days.

I have created my automation rule but it gives me error and the tickets are not moving automatically from late to overdue ?

[John Funk]

Hi Zeeshan - Welcome to the Atlassian Community!

Can you please share the rule that you have so far and the error you are getting?

[Zeeshan Haider]

Thanks for your reply @John Funk 

Here are my automation rule 

[John Funk]

Thanks for adding that. And can you add post the error from the Audit Log?

[Zeeshan Haider]

This is the error that it gives me in the Audit logs 

[John Funk]

So, it looks like the transition has a screen attached to it - is that the case? If so, automation will not be able to automatically move the issue because it can't filling in a screen on the fly like that. 

You would need to create another transition to the same status with a Condition that has just the atlassian-addons user who can execute it (and project the Jira Administrators group). Name the transition something like System Transition to Late or something other than what the current one is. 

[Zeeshan Haider]

I don't understand it, as all my workflows can transition into each other , below I have attached a picture.