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Automation is not able to update the value.

Luca Vaienti
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August 14, 2025

Hello everyone,

I've created an automation that changes the Status (1_Flusso BUG),

Automation_to_change _Status.jpg

Then I created another automation to calculate "PQM date - Input date" {{issue.customfield_12104.diff(issue.customfield_11468).days}}  when Status changes to "PRS" (Giorni Apertura).

Automation_to_calculate_delay_days.jpg

Unfortunately, the second automation does not work when status changes due to 1_FlussoBUG automation triggering, but it works if I change the status manually.

 

Thank you

1 answer

3 votes
Trudy Claspill
Community Champion
August 14, 2025

Hello @Luca Vaienti 

Welcome to the Atlassian community.

In the second automation on the Rule Details page make sure that this box is checked.

Screenshot 2025-08-14 at 8.07.03 AM.png

Luca Vaienti
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 14, 2025

It works.

Thanks a lot.

Trudy Claspill
Community Champion
August 14, 2025

You're welcome!

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